You can use your FTP server as a source for your CSV, XML, XLS, or JSON files.

Go to "Product Upload" under the menu "DataFeed Manager" and click on the button "Add New Import Task."

There click to the plus sign and choose "FTP" from the scroll-down menu of "Connection Type":

In the new window, you can add your FTP account details:

Click on the "Connect" button, and you can browse the chosen file in the FTP account.

Click once again on the file, then the button "Save" and finish the process by clicking on the button "Upload."

Set your file "Settings." Don't forget to click on the "Save" button, and that's it; you are done adding the source. Now, you can proceed to the next step.

In the case of the FTP source, Syncee saves the path of the file you selected, and next time it will automatically use it.

If you can't log in via this method, or you got an error message, first we suggest our customers check the FTP connection via Filezilla to make sure it works with a desktop FTP client.

Should you have any questions or need any assistance, let us know via the in-app chat or e-mail at support@syncee.co.