When selecting an existing Stripe account to connect with your Syncee account, Stripe may require you to submit certain information again. This requirement arises because you need to establish a new business within your existing Stripe account. Creating a new business ensures that our system only has access to the transaction details related to Syncee, maintaining the confidentiality of other transactions.

Furthermore, keeping Syncee transactions separate allows for clearer accounting and financial reporting, making it easier to track and manage payments from Syncee retailers.

Should you have any questions or need any assistance, let us know via the in-app chat or e-mail at suppliers@syncee.com.