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How to cancel your subscription?
How to cancel your subscription?

Cancellation.

Sara Orszagh avatar
Written by Sara Orszagh
Updated this week

Keep in mind that only the store owner can cancel a subscription.

There are two ways to cancel your Syncee subscription.

By uninstallation

  • Log into your Store's admin page

  • In the apps, find Syncee - Global Dropshipping

  • Click on the Uninstall option

By changing your subscription to the Starter Plan

  • Log into your Syncee account

  • Click on the “Retailer Center” button

  • Click on the “Billing” button

    • The Subscriptions page will open

  • Below the paid plans you will find the Starter plan and a “Cancel subscription” button.

Please note that each store requires a separate subscription plan with us, so if you have two - or more - stores, always be sure you cancel the plan of the right store.

Should you have any questions or need any assistance, let us know via the in-app chat or e-mail at support@syncee.com, and we will be more than happy to assist!

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