Suppliers who join Syncee to sell their products to online merchants can enjoy highly customizable shipping settings on our platform.
In this article, you can read about setting up shipping zones, flat rate shipping, and weight/price-based shipping conditions.
You can set where you ship your products, and how much you charge for the delivery based on your unique preferences. Firstly, you would need to add your carriers, then you should add general information like zone name, shipping time, cost, and the countries you ship to.
You can either find these shipping settings:
in the middle of the onboarding, step-by-step process
within your account
under your Supplier Center hub, Storefront menu, Shipping tab.
Setting up shipping zones within your account
Log in to your Syncee account and navigate to the Supplier Center hub by clicking on your initials at the top of the page
if you use Syncee on Shopify this step is not necessary
Go to your Storefront menu and click on the Shipping tab
Click on the Create new profile button
in case it is your first shipping profile, you will have a General Profile
if you have more catalogs and more shipping profiles later, the General profile's settings will be relevant for all new products not included in other profiles
Click the Create new zone button
Click on the Add new rate button
choose a carrier and set up a condition you wish to use
Specify the minimum and maximum conditions that will apply to orders
Add the shipping price, then the incremental fee if you have additional cost in case of multiple units of the same product in an order
Provide your minimum and maximum shipping days
Keep in mind!
Be as specific as possible when creating new zones. For example, if you ship worldwide, please create at least 3 zones with the different shipping times you provide at each destination.
Add the conditions and ranges carefully so one condition would not belong to two separate rates.
Your shipping profile can contain multiple zones as well.
You can select the default weight unit from the drop down field here.
Should you have any questions or need any assistance, let us know via the in-app chat or e-mail at suppliers@syncee.com.