It can happen that you have a few questions regarding the products, returns, or shipping. In this case, we recommend contacting them via their contact form on their website, via e-mail, or our in-app chat.
Please allow the supplier 48 working hours to reply to your query.
In Syncee, you can see the website and the e-mail address of the suppliers in multiple places:
Products view of the Marketplace
Open the product
Click on the name of the supplier - their storefront will open
Click on the Contact supplier button to open the in-app chat
Click on the Contact Information to see the website, e-mail address and phone number if available
Suppliers view of the Marketplace
Select the supplier whose information you wish to check
Click on their row to open their storefront
On the right side of the page you will find the Website option - clicking on it, it will open in a new tab
On the left side, click on the Contact information option, their e-mail address, website and if available, the phone number will be displayed in a pop-up window
Click on the Contact supplier button to message them from the in-app chat
My Suppliers menu
In each row - for each supplier, the Contact supplier button is there to open the in-app chat
Should you have any questions or need any assistance, let us know via the in-app chat or e-mail at support@syncee.com.