It may happen that you wish to delete products you have previously uploaded to your store.
You can do so from the Syncee import lists you have or directly in your store too.
Deleting products using the Syncee import lists
Go to the Import List menu on the left side of the page
Open the import list you wish to delete the products from
Go to the Import list settings tab and make sure you have the following setting:
Open the Basic and advanced settings and there change you can set the What should Syncee do with the products that are not available? -> Delete
In the Products list select the products you wish to remove
Check the boxes next to the products you wish to delete
Click on the 3 dots
Select Delete
Sync the import list
Please note, the 'What should Syncee do with the products that are not available?' option means that the products have been removed from the import list by the supplier or you, it does not refer to the out of stock products. The products that reach 0 quantity could not be deleted automatically.
If you wish to remove all products from an import list, you have the option to delete the the import list itself:
Go to the Import List menu on the left side of the page
Click on the 3 dots at the end of the row of the import list you wish to delete
If you have only one import list you can not remove. You have to create a new import list and after that, delete the old import list.
Select the Delete option
A confirmation window will open where you need to click on Delete
The product deletion process will start and once it finishes, the managed products number in your account will update accordingly.
If you wish to delete more than one import list, it is advised not to delete them at the same time. We would suggest waiting until the products from one import list will be removed from the store and only then delete the next import list.
Deleting products from the store manually
You have the option to delete the products from your store as well.
If you wish to do so, you would need to select the products in your store admin page and delete them.
Please note, however, that if you use this method, it will be necessary to remove the products from the Syncee import lists as well, otherwise, with the next sync, they will be re-uploaded to the store.
Should you have any questions or need any assistance, let us know via the in-app chat or e-mail at support@syncee.com.