Fulfillment service centers enable e-commerce merchants to outsource warehousing and shipping.
This relieves online businesses of the necessary physical space to store all products, makes inventory management much easier, and allows store owners more time to focus on other areas of their business.
Since Syncee does not work with the products physically, Syncee is only a virtual fulfillment center. This means that if you have any questions regarding the orders or the products themselves, you would need to contact the suppliers directly.
By default, the products from new import lists are uploaded to the Syncee fulfillment service location.
However, if you have previously uploaded the products to a manual location in your Shopify store, you have the option to relocate to the Syncee location. For that, please follow the steps below:
Go to the Retailer Center at the top right section of the page by clicking on your initials
Click the Import List menu
Open the import list you wish to manage
Go to the Import list settings tab and scroll down
For the How should Syncee handle multi-location inventory quantity changes? set Relocate
For Fulfillment Service select Syncee
Click on Save
Once done, run an update on the Variant SKU, Inventory quantity, and Fulfillment Service fields
Follow a step-by-step guide for the Update HERE
Once it finished running, make sure to turn off the Relocate option
Should you have any questions or need any assistance, let us know via the in-app chat or e-mail at support@syncee.com.