Sometimes you may wish to export your orders. To do so, just follow the steps below:
Please note that exporting orders requires a minimum of the Pro plan in Syncee. Without this plan, exported CSV files will be empty and not include order details such as item costs, VAT, and shipping.
Navigate to the Syncee Orders menu in your account.
Click on More Actions within the Orders menu.
Select the Export option to receive a CSV file containing details such as item costs, VAT, and shipping information. If preferred, you can filter the orders by clicking the magnifying glass button and applying filters like timeframe or supplier, or manually select boxes to export specific orders or exclude others. Ensure you are on a plan that supports this functionality to export data successfully.
Should you have any questions or need any assistance, let us know via the in-app chat or e-mail at support@syncee.com, and we will be more than happy to assist!
If you encounter issues such as a blank CSV file, verify your subscription plan is at least Pro level, and check that all steps are being followed correctly.