It is important to mention that VIP suppliers cannot be found in the Search Products section.
To find the VIP supplier, you will need to use the 'Suppliers' option on the Marketplace.
Log in to your account - the Marketplace will be on the main page
Click on All Products in the menu
Select Suppliers instead of Products
Click on the name of the supplier to open their storefront
If the supplier has their catalogs available in more languages, select the language you would like to use from the drop-down list
Enter the activation code you received from the supplier in the pop-up window
Click on Activate to access the catalog
Once done you will be able to import the products in bulk as described in this article.
To find out where you can get the activation code from, please check the below article:
Should you have any questions or need any assistance, let us know via the in-app chat or e-mail at support@syncee.com.