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Frequently Asked Questions
What is a Syncee Import list?
How to complete the category mapping?
For Retailers - How to change the default currency on our Marketplace?
How to claim your FREE Trial?
How to move products between import lists?
Squarespace product per page limit
How to work with vidaXL via Syncee?
Which product data is allowed to rename in your store?
How to add a review for a Supplier?
How to update images?
How long does the shipping take?
The shipping prices of a supplier can not be found. Why is that?
How can the suppliers' reviews be checked?
Can I order products from the Syncee Marketplace directly?
Who are the Premium suppliers?
Where can I check if the supplier fulfilled the order?
Amazon FBA
Whose details should be added in the Orders Billing and Orders Shipping information sections?
How to import products of VIP Suppliers to my store? (for retailers)
Do the prices shown on the Marketplace include shipping?
Plan limit for Ecwid by Lightspeed
How to get the Activation Code for VIP Suppliers (for retailers)
Can I exclude a supplier from the search results?
Where can I find GTIN number for the products?
How many stores can be connected to a Syncee account?
How to upload products to eBay/Amazon/Etsy?
Can I subscribe without having a store?
Shopify Variant Creation API Limits
Product returns and refunds
Do I need to wait until my DataFeed task is finished running?
Can I have my logo on the packaging?
Where can I set up my shipping rates?
How are the orders' invoices managed?
What is Product cost and Retail Price on the Marketplace?
WooCommerce system requirements
How are currencies converted?
Why has the supplier not replied to me, yet?
What is Syncee's refund policy?
Where to find the DataFeed Manager on Syncee.com?
Where to find Alibaba Dropshipping products on Syncee?