In Syncee, a supplier listing might show as 'pending' for several reasons. Here are the common scenarios that could explain the status:
Verification process
Syncee verifies suppliers to ensure they meet the specific criteria.
If your listing is new, it might be under review by our team.
Incomplete profile
There is missing information in your profile such as:
Product details (descriptions, prices or images)
Company information
Ensure all required fields are completed in your profile or catalog setup by checking the setup guide in your account.
What you can do
Check your emails
Our team often sends emails about pending status. Look for the instruction or feedback in your inbox.
Review your account
Ensure all required details are filled out accurately and align with Syncee's standards.
Contact our team
Reach out to Syncee’s team to clarify why your listing is pending. They can provide specific feedback or assist in resolving the issue.
By ensuring your information is complete and compliant, you can help speed up the approval process and get your products visible to potential retailers.
Should you have any questions or need any assistance, let us know via the in-app chat or e-mail at suppliers@syncee.com.