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Manage your Syncee subscription
Manage your Syncee subscription

A step-by-step guide to manage your subscription in Syncee.

Sara Orszagh avatar
Written by Sara Orszagh
Updated over 3 months ago

Within Syncee your subscription consists of Syncee Marketplace and Syncee DataFeed Manager. Both have unique plans with differing limitations. You can subscribe to either Syncee Marketplace or Syncee DataFeed Manager with the plan of your choice or both

  • Syncee Marketplace is for retailers who either want to select products one by one or in bulk from the listed suppliers in Syncee.

  • Syncee DataFeed Manager is suitable for retailers using another supplier's DataFeed file but need help setting everything up with uploading, and then updating products into their online store. This feature is available for Shopify, Shoprenter, and Jumpseller users only.

If you wish to select a plan, you can follow the below steps:

  1. Click on the “Retailer Center” button.

  2. Then click on the “Billing” button.

  3. Click on “Plans”, then choose either Syncee Marketplace or Syncee DataFeed Manager, after which you can choose monthly or annual billing.

  4. Lastly, you can finalize your purchase on the “Checkout” page, but you can also compare and contrast all of our annual and monthly plans.

Upon activating your new subscription plan, your previous one will end immediately and be replaced by the new one's charges.

It is also essential to know that each store requires a separate subscription plan with us. Therefore, if you have two or more stores you will need a Syncee subscription plan for each.

If you use Shopify or Wix, please contact their support staff with financial issues, as they collect payment from you directly.

If you are using BigCommerce, WooCommerce, Squarespace, Ecwid by Lightspeed, Jumpseller, Shoprenter, EKM, or KMO Shops, you are paying directly to Syncee; please turn to our support staff with financial issues.

Should you have any questions or need any assistance, let us know via the in-app chat or e-mail at support@syncee.com, and we will be more than happy to assist!

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