Skip to main content
All CollectionsPricing and Subscriptions
How to cancel your subscription?
How to cancel your subscription?

Cancellation.

Sara Orszagh avatar
Written by Sara Orszagh
Updated over a week ago

Keep in mind that only the store owner can cancel a subscription.

There are two ways to cancel your Syncee subscription.

By uninstallation

  • Log into your Store's admin page

  • In the apps, find Syncee - Global Dropshipping

  • Click on the Uninstall option

By changing your subscription to the Starter Plan

  • Log into your Syncee account

  • Click on the “Retailer Center” button

  • Click on the “Billing” button

    • The Subscriptions page will open

  • Below the paid plans you will find the Starter plan and a “Cancel subscription” button.

Please note that each store requires a separate subscription plan with us, so if you have two - or more - stores, always be sure you cancel the plan of the right store.

Should you have any questions or need any assistance, let us know via the in-app chat or e-mail at support@syncee.com, and we will be more than happy to assist!

Did this answer your question?