Keep in mind that only the store owner can cancel a subscription.
There are two ways to cancel your Syncee subscription.
By uninstallation
Log into your Store's admin page
In the apps, find Syncee Premium Dropshipping
Click on the Uninstall option
By changing your subscription to the Starter Plan
Log into your Syncee account
Click on the “Retailer Center” button
Click on the “Billing” button
The Subscriptions page will open
Below the paid plans, you will find the Free plan and a “Cancel subscription” button.
Please note that each store requires a separate subscription plan with us, so if you have two - or more - stores, always be sure you cancel the plan of the right store.
Should you have any questions or need any assistance, let us know via the in-app chat or e-mail at support@syncee.com, and we will be more than happy to assist!